Siteground Hosting: A Dedication to Technical Expertise & Customer Service


SiteGround was founded in 2003 and is headquartered in Texas. They’ve enjoyed rapid success and now host more than 40,000 web sites. They feel their success is rooted in their dedication to technical expertise and customer service. Their support team boasts a resolution time to customer problems and inquiries of less than fifteen minutes. This is an unheard of achievement in the Internet world, where a response to an inquiry to a company’s customer service can take hours, if not days. As a result of their efforts, they’ve been recognized with the following awards: WebHostingStuff.com’s award for 99.9% uptime guaranteed and the Editor’s Choice Award from Webhost Magazine and Buyer’s Guide to name a couple.

They offer one comprehensive Web Hosting Package with multiple features at your disposal. This $4.95 a month Super Package includes some great options, such as: free domain registration, 40,000MB disk space, 900GB traffic capability, 99.9% uptime, 24/7 support service, free SiteBuilder, Unlimited MySQL DB, Unlimited Emails, Unlimited FTP Accounts, and an E-commerce Pack to name a few. It’s a great option for individuals, those just starting out, or small businesses.

The Ecommerce Pack is just as user-friendly as the Web Hosting Package. It allows you to set up shopping cart features, secure your transactions with SSL certificates, and a merchant account so you can collect payments. It also allows you the ability to track site traffic with the use of statistics to see who’s visiting and how you can continue to deliver what your customers want to keep them coming back.

In addition to the Ecommerce Pack, SiteGround also offers osCommerce, which is open source online shop software; your site’s shopping cart. There are several advantages to using this software, such as: easy installation , unlimited number of items, unlimited number of categories, multiple languages and custom currencies, custom taxes and shipping modules, 'Best selling items' category, plus much more. SiteGround’s support team will also help you during the installation process.

Along with the osCommerce software, there are several osCommerce Modules. There are OsCommerce Search Engine Friendly URLs that help you optimize your osCommerce links with search engines, an Easy Populate module that enables you to import products into your store without using the web interface. There’s also a Column Banner, Dynamic menu manager, Google Adsense, and OsCommerce templates.

SiteGround also has CRELoaded Hosting, which is an upgraded version of osCommerce. It helps site owners get their online shops up and running quicker. This feature is used to create online shops that display products with a short description. It allows visitors to select several items at one time and pay for them together.

Like many of their competitors, SiteGround has a Reseller Program. This is ideal for web designers and developers. It allows you to offer SiteGround’s web hosting package for a discount, while making money in the process. The Reseller Program offers 900GB in traffic, 40,000MB space, unlimited MySQL, free SiteBuilder, and 99.9% uptime.

There are also significant benefits that come along with the Reseller Program such as $36 per year per account, fully featured hosting services, minimal initial investment, you can resell at whatever price you choose, it has easy account management, and 24/7 technical support. The Reseller Program also has the added benefit of registering domain names for only $10 a year. It’s also possible to use the Private DNS upgrade that hides the SiteGround name when reselling domains to your customers. You can do you business, and no one needs to know that SiteGround is behind each transaction. As a customer, you also have control over your reseller accounts. You can activate, suspend, reactivate accounts, get expert technical support for your reseller package and much more.

Still have questions? SiteGround has an extensive FAQ page with 26 categories – including a Glossary. Each question is answered in a step-by-step format that is easy to follow.