IXWebHosting Review

In business since 1999, IX WebHosting is an award-winning hosting company offering an array of packages popular with both corporate and individual clients. IX WebHosting has made a name for itself by offering packages that feature an array of great perks including web design tools, search engine submission, file managers, universal email access web stats and ecommerce options. Offering both Linux and Window web hosting packages, IX WebHosting is affordable but the company claims to never sacrifice quality. 24-hour support, support guarantees and a 30-day money back guarantee make IX WebHosting a winner among some clients, while others say there are too many problems associated with the company.

Price Value
IX WebHosting packages are chock full of useful tools for any web master. Their packages are relatively cheap, but the company never scrimps on their product. Regardless of your individual needs, chances are IX WebHosting offers a hosting plan that will suit your needs. For some clients, however, the affordability of IX WebHosting packages means nothing because they claim to have lost time and money through an array of glitches and problems they have experienced.

Reliability
IX WebHosting has actually made a name for itself by claiming to offer one of the most reliable hosting networks available today. IX WebHosting currently operates approximately 750 servers and they allow only 100 clients per server. This, they say, helps guarantee great uptime and consistent reliability. However, reliability is not something that many users say IX WebHosting can be praised for. In fact, many users have complained about servers being down for more than a day, email glitches and regular data loss.

Control Panel
IX WebHosting currently offers the Hsphere control panel, which could be compared to the popular Cpanel used by many other hosting providers. The Hsphere is quite easy to use with a main menu of icons that allow you to easily manage domain configuration, email management, FTP management, and file management. Although there are more popular control panels out there and IX WebHosting is actually in the process of developing it's own, Hsphere works just fine and is very user-friendly, particularly for newbies.

Customer Support
IX WebHosting offers an array of technical support solutions should your run into a problem. Live telephone support is available 24 hours a day, seven days a week for both technical and sales related questions. They also offer a 1-hour support guarantee when you submit a support ticket. However, IX WebHosting’s technical support does not live up to its promises all of the time. Support representatives are sympathetic and always available, according to clients, but getting an answer or getting something fixed can take hours, even days.

Hosting Plans
IX WebHosting offers three different plans that are cheaper than most of its competitors, but the company does not scrimp on features. Packages include:

Expert Plan: $3.95/month
- Host Up to 2 Domains
- 100 GB of Web Space
- 1 Free Domain Name Registration for Life
- 1,000 GB of Data Transfer
- Up to 100 Sub Domains
- Up to 2 Dedicated IP Addresses
- Free Site Builder
- Free 24/7 Technical and Sales Support

Business Plan: $6.45/month
- Host Up to 8 Domains
- 300 GB of Web Space
- 3 Free Domain Name Registrations for Life
- 1,500 GB of Data Transfer
- Up to 300 Sub Domains
- Up to 8 Dedicated IP Addresses
- Free Site Builder
- Free 24/7 Technical and Sales Support

Unlimited Pro Plan: $12.95/month
- Host Up to 16 Domains
- Unlimited Web Space
- 5 Free Domain Name Registrations for Life
- 2,000 GB of Data Transfer
- Unlimited Sub Domains
- Up to 16 Dedicated IP Addresses
- Free Site Builder
- Free 24/7 Technical and Sales Support